Manage front-desk operations and patient flow at urgent-care clinic

Medical Receptionist

White Cross Whangārei is looking for a part-time Medical Receptionist (26 hours per week) to join our urgent care team. You'll enjoy variety, meaningful work, and evening and weekend shifts that keep no two days the same.

Key Responsibilities:

  • Front desk & patient support: Welcoming patients, answering phones, booking appointments, and keeping patient flow running smoothly during busy clinic hours.
  • Waiting room care: Keeping patients informed, checking in on those waiting, and helping create a calm, well-managed environment, even when things get busy.
  • Payments & admin: Processing payments, invoices, and claims, completing enrolments, and keeping records accurate and up to date.
  • Privacy & safety: Handling patient information with care and following clinic privacy, security, and health & safety procedures at all times.

Why Join Us?

You'll be joining a team that values kindness, teamwork, and doing right by our patients. White Cross Whangārei offers meaningful work, supportive colleagues, and the chance to play a key role in urgent care, with variety, flexibility, and community impact.

About You:

You don't need to tick every box, but you'll likely bring:

  • Respectful, culturally aware, and comfortable supporting people from all walks of life
  • Experience in medical reception, administration, or a fast-paced customer service role
  • Confidence juggling phones, people, payments, and systems
  • Strong communication skills and a calm, friendly manner
  • Comfort working evenings and weekends
  • Good computer skills and accuracy with cash and payments
  • The ability to stay grounded when things get busy
  • Legal right to work in New Zealand (essential)
  • NZ driver's licence (nice to have)

How To Apply:

To apply for this exciting opportunity, please send your resume and a cover letter outlining your qualifications and relevant experience.

To be considered for this role, applicants will need to have the legal right to work in New Zealand.

32 Reyburn St, Whangarei, Whangarei, 110, NZ

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