Contracts & Operations Administrator

We are looking for an organised and experienced Contracts & Operations Administrator to join our growing team.

This is a hands-on role supporting the administration of cleaning contracts, client requirements, suppliers, procurement and day-to-day operational coordination.

About the Role

You will work closely with management, clients, suppliers, subcontractors and cleaning teams to ensure contracts are properly administered, services are coordinated efficiently and contractual requirements are met.

The role will suit someone with experience in contract administration, procurement, logistics, supply chain, operations coordination or commercial service administration who is confident managing multiple priorities and working with clients and suppliers.

Key Responsibilities

* Administer and maintain cleaning service contracts, including schedules, renewals, extensions and variations.

* Review contract requirements, service specifications, pricing and agreed service levels.

* Prepare and maintain contracts, service agreements, variations, quotations and related documentation.

* Coordinate contract requirements and service schedules with clients and internal teams.

* Monitor contractual obligations, service standards, deliverables and deadlines.

* Assist with resolving contract, service and supplier issues and escalate matters to management when required.

* Assist with preparing cleaning quotations, proposals and tender documentation.

* Liaise with suppliers and subcontractors and obtain and compare quotations.

* Coordinate procurement of cleaning products, equipment and other resources required for contracts.

* Prepare purchase orders and maintain accurate supplier and purchasing records.

* Check supplier invoices, costs and charges against agreed pricing, quotations and purchase orders.

* Monitor contract costs, purchasing and expenditure information.

* Monitor supplier and subcontractor performance and service requirements.

* Coordinate communication between management, clients, suppliers, subcontractors and cleaning teams.

* Assist with scheduling, resource planning and coordination of cleaning services across multiple locations.

* Maintain accurate contract, operational, quality, health and safety and compliance records.

* Prepare reports relating to contract performance, costs, procurement and service delivery.

* Use Xero, Excel, CRM/field-service software and other business systems to maintain accurate information.

* Assist management with operational administration and continuous process improvements.

Skills & Experience

To be successful in this role, you will have:

* Relevant experience in contract administration, contract coordination, procurement, logistics, supply chain, operations or commercial service administration.

* Demonstrated experience managing contracts, suppliers, quotations, purchasing or service requirements.

* A relevant tertiary qualification in business, logistics, supply chain management, procurement, contract management, operations or a related field, or equivalent relevant experience.

* Good understanding of contract administration and procurement processes.

* Strong attention to detail and accuracy when working with contracts, pricing, invoices and purchasing information.

* Strong organisational and time management skills.

* Excellent written and verbal English communication skills.

* Professional communication skills when dealing with clients, suppliers, subcontractors and internal teams.

* Ability to manage multiple contracts, deadlines and competing priorities.

* Strong problem solving and judgement skills.

* Ability to work independently, take initiative and follow through on tasks.

* Good knowledge of Microsoft Office, particularly Excel.

* A full driver’s licence and access to a reliable vehicle.

Advantageous Experience

The following would be an advantage:

* Experience in cleaning, facilities management or hygiene

* Experience using Xero, ServiceM8, Tradify, Simpro or similar business/service management systems.

* Experience coordinating field based teams, contractors or subcontractors.

* Health and safety training or relevant qualification.

What We Offer

* Permanent full time employment.

* Minimum 30 guaranteed hours per week, generally between 30 and 45 hours depending on operational requirements.

* $29.90–$32.00 per hour, depending on skills and relevant experience.

* A varied role within a growing local business.

* A supportive and professional working environment.

* The opportunity to develop with a growing regional service business.

How to Apply

If you have experience in contract administration, procurement, logistics or commercial service operations and are looking for a varied role with a growing local business, we would like to hear from you.

Please submit your CV and a cover letter outlining your relevant experience, qualifications and suitability for the role.