Assistant Manager

Position: Full Time

Location: Tauranga

Employer: Sushi 678 Limited

We are looking for a reliable, enthusiastic, and hardworking Assistant Manager to join our team.

If you have strong leadership skills, enjoy working in a fast-paced hospitality environment, and take pride in providing excellent customer service and maintaining high operational standards, we would love to hear from you.

About the Role

As an Assistant Manager at Sushi 678 Ltd, you will support the business owner in the day-to-day operation of the business, ensuring the smooth running of the restaurant while maintaining high standards of customer service, food quality, cleanliness, and health and safety.

Key responsibilities include:

• Assisting with the day-to-day operation of the restaurant

• Supervising and coordinating staff during shifts

• Supporting staff with training, guidance, and daily tasks

• Ensuring high standards of customer service are consistently maintained

• Assisting with staff rosters, shift organisation, and allocation of duties

• Monitoring food quality, presentation, portion control, and service standards

• Ensuring food safety, hygiene, and health and safety procedures are followed

• Assisting with stock control, stock rotation, ordering, and receiving deliveries

• Monitoring inventory levels and minimising food wastage

• Handling customer enquiries, feedback, and complaints professionally

• Assisting with opening and closing procedures, including cash handling where required

• Maintaining a clean, organised, and safe restaurant environment

• Supporting the owner with administrative and operational duties

• Leading the team in the owner's absence

• Ensuring company policies and procedures are followed at all times

About You

We are looking for someone who is:

• Has at least 2 years of relevant work experience in hospitality or a related area, or a relevant qualification at Level 4 or above

• Has strong leadership and communication skills

• Reliable, punctual, and responsible

• Able to supervise and motivate a team

• Able to work efficiently and make decisions in a fast-paced environment

• Customer-focused with a positive and professional attitude

• Well organised and able to manage multiple tasks

• Able to handle customer enquiries and resolve issues professionally

• Knowledgeable about food safety, hygiene, and health and safety requirements

• Comfortable with stock control, ordering, and general restaurant operations

• Available to work flexible hours, including weekends and public holidays where required

Please note that this is a full-time position with guaranteed hours of at least 30 hours per week.