Patient Administration Coordinator

Patient Administration Coordinator

We are looking for Patient Administration Coordinators to join our PAS Team. Challenging but rewarding, PAS (Patient Administration Services) is a department like no other. It is service-orientated with no two days being the same.

You'll be working with a close-knit administrative group and alongside a large multi-disciplinary team of clinicians, nurses, business managers and clinical directors. We work across three site locations; Auckland Hospital, Starship Hospital and Greenlane Clinical Centre.

You will need to have the right attitude to deliver the highest quality customer service to our valuable patients and offer the following skills: resiliency, adaptability and flexibility to ensure the smooth running of the service; fast learner, great at multitasking, with excellent time management skills; excellent communication, both verbal and written; strong computer skills with an ease of learning new apps.

You care about public health and you want to serve our community. You have alignment with the our values . You're capable of building good working relationships with all types of people across the organization.

We are Te Whatu Ora Te Toka Tumai Auckland. We provide health and disability services to more than half a million people living in central Auckland, regional services for Northland and greater Auckland, and specialist national services for the whole of New Zealand. Our main sites are Auckland City Hospital, Greenlane Clinical Centre and Starship Childrens Hospital, located in central Auckland.

We are part of Te Whatu Ora Health New Zealand, the overarching organisation for New Zealands national health service. Te Whatu Ora leads the day-to-day running of the health system, with functions delivered at local, district, regional and national levels.

We are committed to upholding Te Tiriti o Waitangi and providing culturally safe care. We value role modelling manaakitanga as demonstrated by Ngāti Whātua in the gifting of their whenua on which our hospitals stand. We aspire to having a workforce reflective of the communities we serve and achieving equitable outcomes for all.

In this role, you will be working in Surgical Booking: high level of engagement with our patients/parents to organise their specialist procedures; collaborate with clinicians, nurses and Services to ensure efficient the running of theatres; work within the PAS family to train together towards best administrative practices for patients.

Why you will enjoy working here: salary of $76,705 per annum (pro rata) based on experience; in-house mentorship and on-going training; free professional development opportunities; career progression within the organisation.

We recognise there is more to life than mahi | work, and we encourage and provide access to all our staff several services and benefits to support themselves whilst they are employed within Te Toka Tumai Auckland.