Administration Support

Administration Support

Administration Support

Community, Allied & Resources Team Permanent, Full Time (40 hours per week) Whanganui Hospital

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are looking for a motivated and customer-focused Administration Support person to join our Community, Allied & Resources Team.

This varied role provides administration and reception support across District Nursing, Clinical Nurse Specialist services, Child Development and the VIP Team. You will play an important role in ensuring patients, whānau and visitors receive a professional and welcoming experience while supporting clinical teams with a wide range of administrative functions.

Key responsibilities include:

• Processing referrals before and after triage
• Coordinating appointments and clinic bookings
• Preparing and maintaining patient files
• Providing high-quality reception and telephone support
• Supporting clinicians with day-to-day administrative requirements
• Assisting visitors and service users within the Lambie Building

This is a busy and rewarding role that requires strong organisational skills, adaptability and a commitment to providing excellent customer service.

About the Team / Service

The Community, Allied & Resources Team provides administrative support across a range of community-based healthcare services. We work collaboratively to ensure efficient service delivery and positive experiences for patients, whānau and staff.

About you

You will be an experienced administrator with excellent communication skills and a positive, team-focused approach.

You will also have:

• Strong customer service and interpersonal skills
• Excellent computer literacy and administrative skills
• The ability to work effectively both independently and within a team
• Strong organisational skills and attention to detail
• Sound judgement and problem-solving ability
• A commitment to continuous improvement and quality service delivery
• The ability to build effective relationships with a range of stakeholders

Previous administration or reception experience within a healthcare environment would be advantageous.

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of Aotearoa. We recognise that a diverse and inclusive workforce enables us to better understand and serve our communities.

We welcome applications from our diverse Māori, Pacific, disabled and rainbow communities.

How to Apply

To apply please click "Apply now." All applications must be submitted through our online careers portal.

For further information, please contact the Recruitment Team at jobs@wdhb.org.nz