Provide in-person customer service while managing rental operations at Tauranga Airport

Rental Operations Agent

Big brands come with big responsibilities, and we are DRIVEN to be the BEST vehicle rental company in the world - TOGETHER!

We have an opportunity for a Rental Operations Agent to join our amazing team based in beautiful Tauranga!

Part-Time (working 20-hours per week) position available

Supportive, friendly, and caring culture

Entry level role with training provided

About the Role

As a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

Based at the airport we work Monday to Sunday from 6am to 9pm. For this position we are looking for someone who can work part-time (a 20-hour work week) during our operating hours meaning you could be scheduled to work early morning, evening, weekend and public holidays.

What we are looking for:

Full, clean, valid class 1 driver's licence is essential for this role.

Previous experience within retail, hospitality, customer service or similar roles

Ability to work in a fast-paced environment while delivery exceptional customer service.

Comfortable learning and using various computer systems to accurately input rental information (training will be provided)

Ability to follow procedures and adhere to company guidelines and standards.

What's on offer:

$25.63 per hour, plus increase your earnings with our sales incentive scheme.

Uniform and parking provided.

Wellbeing programme incl. life insurance, discounted health insurance and superannuation options

Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.

Full training provided to help you achieve your goals & reach your potential.

TaurangaBay of PlentyNew Zealand

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