Are you passionate about delivering outstanding customer service and supporting patients in a professional healthcare environment?
We’re looking for a dedicated Administration Assistant to join a friendly, specialist medical clinic team in Epsom.
This full-time permanent role offers a unique opportunity to rotate across four key administrative positions within the clinic. You’ll work on a rostered basis, with 41 hours per week, and your specific hours will vary depending on which role you’re covering that week.
Key Responsibilities
- Deliver exceptional customer service to all patients and visitors—both in person and over the phone—creating a warm and professional environment.
- Efficiently schedule appointments while balancing accuracy, time sensitivity, and patient needs.
- Maintain strict confidentiality, safeguarding all patient information.
- Accurately enter and update patient data to ensure smooth continuity of care.
- Handle office and financial procedures with care, supporting the clinic’s administrative and accounting operations.
- Navigate various software systems confidently to support daily administrative tasks.
About You
We’re seeking a proactive and personable team member who thrives in a fast-paced setting and is passionate about patient care.
To be successful in this role, you’ll have:
- Outstanding customer service skills and a friendly, approachable manner
- Previous experience in medical administration (preferred)
- The ability to remain calm and professional when handling difficult or unusual situations
- A clear understanding of patient confidentiality and privacy protocols
- Excellent time management and prioritisation skills
- Strong computer literacy and accurate typing abilities
- A positive attitude and a collaborative spirit
Why Join Us?
You’ll become part of a supportive, purpose-driven team where your contributions make a genuine difference in people’s lives. If you’re someone who values a role with variety, responsibility, and heart—this could be the perfect fit for you.
If this sounds like the right opportunity then please apply now with your CV to be considered.