Job Title: E-Commerce Personal Assistant

Location: Christchurch, New Zealand
Employment Type: Full-Time (Minimum 30 hours per week)
Salary: $28–$32 per hour

About the Role:
GWL, a fast-growing online e-commerce business specializing in Tools & Industrial, Outdoor/Garden/Farming, Electronics, Home & Living, Health & Beauty, Motors, and Sports products, is seeking an organized and proactive Personal Assistant to support the founder and ensure smooth business operations.

This is a dynamic role in a collaborative, fast-paced environment, offering opportunities for professional growth and the chance to work closely with the founder in shaping the success of our multi-category online store.

Key Responsibilities:

  • Liaise with internal staff and external contacts regarding daily operations and business matters.
  • Prepare and maintain reports, briefing notes, memoranda, correspondence, and other routine documents.
  • Maintain confidential files, records, and sensitive company information.
  • Attend meetings, take minutes, and act as secretary when required.
  • Manage appointment diaries, schedule meetings, and coordinate travel arrangements.
  • Process incoming and outgoing mail, maintain records, and manage filing systems.
  • Screen telephone calls, respond to inquiries, and assist with client or supplier communications.
  • Coordinate office logistics, including inventory checks and supplier/vendor meetings.
  • Support event planning, marketing activations, and company initiatives (e.g., product launches, seasonal campaigns).
  • May supervise junior clerical or administrative staff as required.
  • Assist with e-commerce operational tasks, including order tracking, customer inquiry follow-ups, and vendor communication.

Requirements:

  • Minimum 2 years’ experience in a PA, administrative, or office support role (e-commerce, retail, or similar preferred).
  • Bachelor’s degree or equivalent qualification desirable.
  • Strong organizational skills with excellent attention to detail.
  • Excellent written and verbal communication skills.
  • Genuine interest in e-commerce operations and multi-category product management.
  • Pre-employment drug and alcohol testing may be required.
  • Applicants must have the legal right to work in New Zealand.

How to Apply:
Please send your CV and a cover letter outlining your experience and why you are the right fit for this position. Only shortlisted candidates will be contacted.

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