Personal Assistant

Warkworth Towing and Salvage 2024 Limited is looking for a dedicated Personal Assistant to support their team in the Auckland region. The role involves managing administrative tasks, coordinating schedules, and assisting with daily operations to ensure smooth workflow.

Key Responsibilities:

1. Executive & Operational Support
• Provide direct administrative support to senior management in overseeing daily towing and salvage operations.
• Maintain an organised schedule of jobs, appointments, and operational commitments.
• Prepare internal communications, service updates, and follow-up documentation.

2. Communication & Coordination
• Handle incoming correspondence including emails and phone calls from clients, insurance companies, mechanics, and roadside partners.
• Act as a liaison between management, drivers, and office staff to ensure smooth coordination of recovery jobs and vehicle storage.

3. HR Administration
• Assist in preparing driver rosters, coordinating shift coverage, and monitoring availability of on-call staff.
• Track attendance, sick leave, and annual leave; maintain accurate employee and contractor records.

4. Compliance & Documentation
• Organise and maintain records related to tow authorities, accident reports, and insurance documentation.
• Support management in ensuring compliance with transport regulations, health & safety requirements, and industry standards.

5. Client & Insurance Liaison
• Assist management with preparing claim-related paperwork and correspondence for insurance companies.
• Coordinate communications with clients regarding vehicle release, fees, and salvage procedures.

6. Meeting Support & General Administration
• Schedule and organise team and contractor meetings; prepare minutes and follow up on action items.
• Reorder office supplies, vehicle equipment, uniforms, and consumables as required.

7. Confidentiality & Professionalism
• Manage sensitive information—such as insurance claims, client records, and business strategies—with the highest level of discretion and integrity.

8. Reporting
• Assist in preparing operational and financial reports for senior management, including job volume, recovery response times, and cost tracking.

The candidate will be required to work at least 30 hours per week and will be paid between $25 and $35 per hour, subject to skills and requirements.

Other important requirements- 

• Minimum 2 year of relevant experience or a relevant Level 5 qualification.
• Available to work on weekends
• Strong organisational skills with the ability to prioritise and manage multiple tasks efficiently.
• High attention to detail and accuracy in all aspects of work.
• Ability to work independently and collaboratively within a team.
• Reliable, proactive, and committed to delivering high-quality results.
• Detail-oriented with a focus on maintaining consistency and quality.