We are seeking a highly organised, proactive and reliable assistant to provide comprehensive administrative support to the restaurant manager and director.

About the role:

  • This is a permanent full-time role based in Auckland City.
  • Guaranteed working hours: 30 per week.
  • Pay rate: $29 – $31 per hour, depending on experience.

Key Responsibilities

  • Liaise with kitchen staff, front-of-house team, suppliers, and other stakeholders to ensure the smooth workflow and operational efficiency for the restaurant director and manager

  • Research and prepare reports, briefing notes and documents for menu planning and management meetings

  • Maintain the director’s appointment diaries, schedule management meetings, and coordinate travel arrangements for the director

  • Attend management meetings and act as secretary, taking minutes as required

  • Process incoming and outgoing mail, manage filing systems, and assist in maintaining accurate records of stock levels, financial transactions, and supplier contracts

  • Maintain the restaurant reservation system, including updating availability, assist the restaurant manager in processing online and phone bookings, and ensuring accurate booking records

  • Convert verbal instructions and dictation from the restaurant manager and director into professional written documents, such as emails, letters, meeting minutes, and operational notes

  • Provide administrative support in coordinating special functions, banquets, and private events, including preparing booking details, guest lists, and follow-up communications

  • Support purchasing and supplier management through preparing orders, tracking deliveries, and maintaining supplier documentation

  • Assist with marketing activities, including coordinating social media content, online review responses and preparing promotional materials

  • Maintain confidential files and sensitive business information

  • Provide general administrative support to maintain accurate documentation and records for cleanliness, health & safety, and restaurant presentation standards

 

Requirements

  • Proven experience(2 years) as a personal assistant, or in a similar administrative support role (hospitality experience is highly advantageous)
  • A relevant bachelor's degree or higher may substitute for the required work experience
  • Excellent written and verbal English communication skills
  • Ability to speak and understand Chinese (Cantonese and/or Mandarin)
  • Strong organisational skills with high attention to detail and the ability to multitask in a fast-paced environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook), Google Map, and basic social media platforms

If you have what it takes, apply now!

Employer Questions

Your application will include the following question(s):

  • Do you hold NZ resident visa now?
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